Job Aids

Problem: A learning team at the *Paint Shop had an intricate workflow that needed to be distilled into a handy checklist. This was particularly important as new team members were being added to grow the team, and there was limited time for one-on-one coaching through the process.

Analysis: The workforce was partially remote and it would be important to access the document at all times. Rather than take time out of the established team's workday, a performance support tool would be best for new team members to use after initial onboarding.

Learning Solution: This e-learning checklist represents a simple online job-aid, hosted in the team's shared file structure. It walks the user through phases of the workflow with options to expand for further information. Additional resources for completing each step are also available.

Software used:

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This quick reference guide was distributed to new trainers, responsible for instructing workers at a variety of locations, on a new maintenance program and its accompanying software system.

Software used:

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Lesson plan for a training module in MS SharePoint.

This lesson plan was created as a technical trainer’s guide to help less experienced trainers incorporate techniques that they might not have otherwise been inclined to use.

The guide incorporates adult learning theories and strategies, including the following:

• Establishing relevance

• Creating aids for cognitive processing

• Allowing for guided practice

Software used:

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Problem: Lack of student engagement with traditional lecture-based classroom model.

Solution: Implementing an active learning strategy. A unit was redesigned to incorporate the new strategy and improve learner engagement. This 2 - page Instructor's Guide represents the first phase in the unit's redesign.

Software used:

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